Delivery Information

  • We handle and ship in a day to give service worthy of a 5 star rating.
  • Your lead time depends on how far away you live from us eg Sydney 2+ days, Brisbane 2+ days, Melbourne 3+ days, Adelaide 5+ days, Perth 10+ days.
  • These are business days as couriers don’t work on weekends or public holidays.
  • But formulating & having the highest quality products, picking and packing same or next day is the best we can do.
  • No couriers are perfect and things outside our control do go wrong. When they do we rain a hailstorm of phone calls to chase up deliveries but we are only as good as the couriers are. Please consider this in your feedback.
  • Orders will be shipped via Fastway Couriers because they are cheap or Australian post if you are willing to pay for express, depending on the delivery postcode, order value, physical size or weight.
  • Please provide a phone number at checkout & give us Authority To Leave (ATL) if possible.
  • Please email us if you can not provide a street address for delivery.
  • The above postage includes actual postage and handling cost.
  • Orders will be shipped from our business located here in Northern NSW.
  • Personal pickups are not available.
  • Most orders will be delivered within the business day. If a business address is more convenient for you, please change your address at the checkout.
  • Placing the order commits the buyer to agreeing with these shipping policies.